Customer Service
Fast Answers to Frequently Asked Questions

Reprint an Invoice

A purchase receipt or invoice will follow the shipment of your order within 15 days. Before requesting a reprint of a purchase receipt or invoice, please allow 15 days to elapse to account for processing. If financing was used as the method of payment no invoices will be sent. Your statement is your receipt. All other payment methods will receive a purchase receipt or an invoice. We can only process an invoice reprint request if the order was placed within six (6) months from the date of the reprint request. Requests can be made via email or by phone

Additional Resources

Technical Support Worldwide

We offer complimentary technical assistance for all products manufactured by Carelli International. In addition, a network of affiliate partners provides localized technical support in regions beyond our direct distribution footprint, ensuring consistent service worldwide.

Locate Parts and Accessories

Authorized Resellers can purchase products directly online. Items are shipped worldwide from various fulfillment centers fast.

Works Showcase

Just browsing? Check out our Works Showcase. We provide a small assortment of past and present works online for public viewing.

Authorized Reseller Network

Products are made available through a global network of authorized dealers and online resellers. Channels of distribution and fulfillment vary by product.

Partners Worldwide

Carelli International maintains manufacturing and distribution operations across North America, Europe, and the Asia-Pacific region. Many of these facilities operate through strategic joint venture partnerships in over 40 countries. Distribution and fulfillment channels vary depending on product type and regional logistics requirements.

EuroSystem Technology

EuroSystem Systems & Technology, a Subsidiary of Carelli International, specializes in the design, manufacturing, and global distribution of ultra-high-end commercial reverse osmosis (RO) purification systems. Serving critical sectors such as the medical, pharmaceutical, and food service industries, EuroSystem is recognized for its technical excellence and reliability.